​Maintenance Requests

If you have a ACTUAL MAINTENANCE EMERGENCY, submit a request with your address, phone number and emergency below. If your request is an actual emergency you will hear from a vendor in a timely manner.

​911 Housing Solutions, ​INC
350 N. Glenoaks Blvd.
Burbank, CA 91502

Phone: ​888-707-9111

  • Please describe the problem in full detail, including the history of the problem, exactly which area it affects, etc. Please also upload one or two images that might help us identify and start to correct the problem.
  • If the problem involves an appliance, please describe the appliance, its make, and model number. (This information is printed somewhere on the appliance, often on the door edge.)
  • Please Note: State Law, Effective January 1, 2004, clarifies that if a tenant requests a repair then no further notice of entry is required so long as the repair can be completed within 7 days of our receipt of your written request. You may not receive additional information from us unless the repair cannot be completed within the next week.