Maintenance Requests

If you have a ACTUAL MAINTENANCE EMERGENCY, submit a request with your address, phone number and emergency below. If your request is an actual emergency you will hear from a vendor in a timely manner.

TENANT MAINTENANCE REQUEST
911 Housing Solutions, INC
350 N. Glenoaks Blvd.
Burbank, CA 91502

Phone: 888-707-9111

Your Name*
Building Address*
Apt / Unit #
Home Phone
Work Phone
Cell Phone*
Email:*
Other Contact*
Description of Problem*
Please describe the problem in full detail, including the history of the problem, exactly which area it affects, etc. Please also upload one or two images that might help us identify and start to correct the problem.
Photo 1 Of The Problem
Photo 2 Of The Problem
Description of Appliance
If the problem involves an appliance, please describe the appliance, its make, and model number. (This information is printed somewhere on the appliance, often on the door edge.)
May the repairman use our key for access?*
- Yes
- No
If no then describe requested access
Please describe any animals that may be in the home
Please Note: State Law, Effective January 1, 2004, clarifies that if a tenant requests a repair then no further notice of entry is required so long as the repair can be completed within 7 days of our receipt of your written request. You may not receive additional information from us unless the repair cannot be completed within the next week.
I have read and understood this form*
By Signing and returning this request you acknowledge that you have read and understand our Maintenance Request Procedures AND that submission of this request represents your acknowledgement of our written notice to you of our intent to enter your apartment to complete the necessary repairs (subject to your access instructions, above). This notice meets our requirements to notify you in writing of our intent to enter your unit.

​Maintenance Requests

Phone: ​888-707-9111

Maintenance Requests

Phone: 888-707-9111